FAQ
Frequently Asked Questions

Why are the shipping costs more expensive this year?

We have researched all domestic package carriers only to find that United States Postal Service, FedEx and UPS have all increased pricing for packages that exceed 48″.

Effective June 6, 2016, UPS changed the measurement that determines whether the UPS Additional Handling charge will be applied to UPS Ground services packages in the U.S.

The updated 2016 UPS Rate and Service Guide will be available to download on June 6, 2016. Any package with the longest side exceeding 48 inches, instead of 60 inches, will be assessed the fee.

The Additional Handling fee of $10.50 remains the same. The change does not impact UPS Air or International shipments.

 

How Do I Order Online?
You can place your order Online and use a Credit Card or PayPal:

1. Visit either the Product or Parts & Accessories page and select items you wish to purchase, then ADD TO CART.
2. Review your order and CHECK OUT.
3. You will have 2 options: PayPal or PayPal Guest. (see image below) PayPal Guest image
PayPal Guest will allow you to use other  credit cards:
• Visa
• MasterCard
• American Express
• Discover
4. Shipping and handling costs are calculated at PayPal checkout.

Can I Order by Mail?
Yes!
You can order by mail and use a Personal Check or Credit Card.
Fill out the order form: SnowPusherLite 2016-17 Order Form with Parts

Send your check made payable to: TRW Innovations, LLC
Mail to:
TRW Innovations, LLC
c/o: SnowPusherLite
P.O. Box 214717
Auburn Hills, Michigan 48321-4717

How many models of the SnowPusherLite are available?
There are 3 models available to choose from:

• 28″ model for single and two-car driveways with sidewalks
• 38″ model for two-plus car driveways with paved parking areas
• 48″ model for circular driveways, very long driveways and other paved areas

Refer to the Product page for sizes, weight and costs.

Does the SnowPusherLite come with a warranty?
The SnowPusherLite comes with a one-year limited guarantee against manufacturing defects and workmanship. We cannot warrant against misuse of the tool.

What type of driveway surface will the SnowPusherLite work on?
The product is intended to be used on any hard surface driveway or sidewalk (cement or asphalt) that is in relatively good condition.

Do I have to lift the snow with the SnowPusherLite?
No. The tool is designed to “push” and not lift snow. The tool is manufactured with enough curvature on the non-stick blade so that at the end of the push, you simply lift the lightweight tool to keep a clean edge on your sidewalk or driveway.

Can an older person use the SnowPusherLite?
Absolutely! Physicians will tell you that exercise for any age is good – however lifting, especially in cold weather should be avoided. This tool is very light and is meant for pushing – not lifting.

My husband really loves his snowblower. Will he ever use a SnowPusherLite if I get one for him?
Absolutely! If your husband is like most guys, he wants his driveway squeaky clean and the SnowPusherLite will come in handy for that “final pass”.

Is the SnowPusherLite designed for heavy, wet snow?
No. The tool is designed to remove that bothersome light snow that does not require a snowblower or your snow plow service that normally isn’t contracted for clearning 2″ or less. Additionally, the tool makes short work for those light snow clean ups that typically fall in between heavier snowfalls.

Will the SnowPusherLite rust?
No. The blade is made of Polyethylene, a material that snow does not stick to. The handle is wood and it is topped off with a 21″ cushioned grip. The bracket is a molded one piece polypropylene component that is designed to fit all 3 model sizes and is resilient, yet strong enough to provide stability for the SnowPusherLite blade. The only area that will eventually develop any rust is the galvanized lower edge that rubs along the surface of the driveway or sidewalk. This is the case with most snow shovels and pushers.

Are replacement parts available for the SnowPusherLite?
Yes, you can order replacement parts for the SnowPusherLite. We stand behind our product and know that you will use this tool for years to come. With use, parts will wear so we have provided a complete replacement part list . To order your SnowPusherLite parts, simply visit our Parts & Accessories page. Because shipping and handling is so costly compared to the cost of the part, we suggest that you may want to order your replacement parts with your SnowPusherLite order(s). That way the shipping will be FREE!

What happens if anyone drives over the SnowPusherLite with a car?
The good news is that the Polyethylene blade will eventually spring back to shape. The bad news is the handle and brackets will not. Try not leaving the tool in harms way.

How will the SnowPusherLite be shipped if I order over the Internet?
The SnowPusherLite will come disassembled in a shipping carton that is 60″ long. Inside the box, there are 3 components: a blade, bracket and handle along with necessary hardware and of course, instructions.

What kind of tools are required to assemble my SnowPusherLite?
A Phillips screwdriver and a pair of pliers or an adjustable wrench are all that is needed for assembly.

What happens if I buy a SnowPusherLite and it never snows again?
Well, you probably bought the best, lightest anti-snow insurance tool on the market. If that were to happen, we would probably sell millions of them.